Refund policy

At Phenomenal, we want you to be completely satisfied with your purchase.

Size Exchange

• Size exchanges are accepted within 7 days of receiving your order.
• The item must be unworn, unwashed, and in its original condition.
• Exchanges are subject to size availability.

Returns

• Returns are accepted within 7 days of receiving your order.
• Delivery fees + a 5% return processing fee will be deducted from the refunded amount.

Please Note

• Items that have been worn, washed, or damaged are not eligible for exchange or return.
• Requests made after the 7-day period will not be accepted.